People
Employee engagement
AGL's FY22 engagement score was 57%, down five percentage points from 62% in FY21. The decline in employee engagement is reflective of the amount of change and disruption experienced by our people over the past 12 months, both in relation to the proposed and subsequently withdrawn demerger plans as well as due to challenges facing the wider energy industry.
Notes
No engagement survey was undertaken in FY18, however an engagement pulse survey was undertaken in early FY19, measuring engagement at 62%. This is considered a reflection of FY18 employee sentiment.
Engagement scores are calculated using the Aon Hewitt’s Employee Engagement Model, utilising the ORC International methodology. From FY20, engagement was measured using a new platform (Culture Amp), with the methodology applied in the calculation of the scores being consistent with prior years.
Southern Phone Company and Perth Energy employees (acquired during FY20) are included from FY21.
Click Energy, Solgen and Epho employees (acquired during FY21) are included from FY22.
FY22 data does not include employees from Energy360 (17 employees) (acquired during FY22), as they were not integrated into AGL's human resource systems as at 30 June 2022.