Customers

Energy sold

Total electricity customer sales volumes were 38,956 GWh, down 1,611 GWh or 4.0%. Consumer customer electricity sales volumes were 14, 371 GWh, down 237 GWh or 1.6%, with the growth in average customer base offset by lower average demand due to milder weather and increased solar volumes. Large Business customer electricity sales volumes were 10, 543 GWh, up 336 GWh or 3.3% due to growth in Perth Energy driven by acquisition and retention performance. Wholesale customer electricity sales volumes were 14,042 GWh, down 1,710 GWh or 10.9%, driven by lower consumption from AGL’s existing customer base as well as re-contracting of Alcoa at lower volumes.

Total gas customer sales volumes were 153.1 PJ, down 5.3 PJ or 3.3%. Consumer customer gas sales volumes were 54.1 PJ, down 1.8 PJ or 3.2%, with the growth in average customer base offset by lower average demand due to milder weather. Large Business customer gas sales volumes were 17.9 PJ, down 1.5 PJ or 7.7%, due to increased competition. Wholesale customer gas sales and internal gas volumes for power generation were 81.1 PJ, down 2.0 PJ or 2.4%, driven by lower internal gas volumes used for power generation in South Australia, partly offset by new customers and higher volumes from AGL's existing customer base.